Student Tech Support
Program Models
Apple OS Help Desk
Designed for schools with a 1 to 1 student to computer program, the help desk includes lessons, access to the Apple Knowledge Base, and online access.

BellSouth
The BellSouth Kids & the Internet site links to district and school resources to promote online safety, online resources for parents and community, and online safety resources, technology tips, and activities for children.

Consortium for School Networking
CoSN, a national non-profit organization, is the premier voice in education technology leadership. CoSN’s Cyber Security initiative and Taking TCO to the Classroom offer best practices and resources regarding issues of security and Total Cost of Ownership for schools. See also:
securedistrict.cosn.org and classroomtco.cosn.org

C.R.E.A.T.E. Mississippi
The Student Tech Team (STT) program trains student to provide just-in-time support for technology use in schools.

Dell
The Dell Tech Know program enables “at-risk” or underserved middle school students an opportunity to earn a home computer and learn technology skills that promote self-esteem, academic success, and prepare students for opportunities.
 
The East Project
The EAST Project began in 1996 in a single classroom in rural Arkansas and has since grown to over 230 schools in six states. In 2001, EAST incorporated as a 501(c)(3) non-profit governed by a Board of Directors comprised of business, education, and government leaders. See PDF.

ExplorNet
Offers curriculum-based IT programs for high schools geared toward certification, including instructor training, curriculum and instructional materiials, test item banks and a framework for student technology support teams.

Generation YES and Generation TECH
Generation TECH provides a rigorous multi-level curriculum and assessment framework for students participating in tech support. Training, online tools, and support create a sustainable student-centered program. See Presentation, Curriculum and Edutopia Article.

HP
HP provides K-12 educators with technology solutions to drive results, do more with less, and deal with constant change and budget constraints.

Kentucky Student Technology Leadership Program
Kentucky's Student Technology Leadership Program (STLPâ„¢) is a project-based learning program that empowers students in all grade levels to use technology in powerful ways.

Microsoft Corporation
Through Partners in Learning, Microsoft is committed to creating long-term partnerships with education and government leaders that help schools educate the children of today.

MOUSE
Making Opportunities for Upgrading Schools & Education (MOUSE) operates a national school-based youth technology support program called MOUSE Squad. See Evaluation Report 2002-2004 and Movie.

Nortel Networks Kidz Online
This non-profit organization is focused on a peer-based approach to helping teachers and students develop 21st century communication skills through the use of web-based video training materials.

Student TECH CORPS
Though not a student tech support program, the Pathways program has many elements that can inform a tech support course geared towards workforce preparation. Pathways was designed bearing in mind the information set forth in the SCANS (Secretary's Commission On Achieving Necessary Skills) report. See Article.

Student TECH CORPS
Delivers core technology training and certification to middle school and high school students. Student-Run Help Desks provide valuable technical support in their school buildings. See Brochure and PPT.

Students Working to Advance Technology (SWAT)
SWAT Teams organize and train teachers to direct students teams nationwide in providing technical support in their schools.

SupportNET Online
Designed for Michigan schools, the site offers free resources, online training, and links to other sites.